Product Description
Stylish colourways and a semi-plain statement, the Zen rug uses texture and relaxing hues to create a calm oasis in your living space. Hand-crafted by skilled rug artisans, the Zen rug is composed of 100% wool to embrace natural warmth and sound insulating qualities, to create a cosy, quiet oasis for modern living. This rug is ideal for adding texture to contemporary living and dining rooms.Don't forget to buy our handy anti-slip mat,[here,](https://www.dunelm.com/product/rug-anti-slip-mat-1000002949?defaultSkuId=30132247) available in a range of sizes.This is a dense hand-made rug. When opening, re-roll your rug pile out and leave in a warm room for 24 hours before putting in place, this will help to reduce wrinkles and curling from packing. Do not pull any loose threads, please cut them carefully with scissors to remove. Avoid prolonged exposure to direct sunlight as this may cause fading of the colour. Turn your rug regularly to ensure even wear and to reduce pressure marks from furniture. Wool fibres may shed when new and during use, this is a characteristic of this product and is not a defect and should reduce with normal use and regular vacuuming.Before using any cleaning products on your rug, test on an inconspicuous area first to ensure it does not affect the colour. Clean spills immediately by blotting with a clean dry white cloth - do not rub as this may stain the fibres. Vacuum your rug regularly to remove everyday dirt, we recommend the use of a suction type vacuum cleaner as a rotating vacuum brush can cause damage to the pile surface.We recommend the use of an anti-slip mat beneath your rug to prevent it from slipping and sliding out of place.Latex is used on the back of this rug. Please do not leave babies or young children unsupervised on this rug.
Zen Rug Green
Stylish colourways and a semi-plain statement, the Zen rug uses texture and relaxing hues to create a calm oasis in your living space. Hand-crafted by skilled rug artisans, the Zen rug is composed of 100% wool to embrace natural warmth and sound insulating qualities, to create a cosy, quiet oasis for modern living. This rug is ideal for adding texture to contemporary living and dining rooms.Don't forget to buy our handy anti-slip mat,[here,](https://www.dunelm.com/product/rug-anti-slip-mat-1000002949?defaultSkuId=30132247) available in a range of sizes.This is a dense hand-made rug. When opening, re-roll your rug pile out and leave in a warm room for 24 hours before putting in place, this will help to reduce wrinkles and curling from packing. Do not pull any loose threads, please cut them carefully with scissors to remove. Avoid prolonged exposure to direct sunlight as this may cause fading of the colour. Turn your rug regularly to ensure even wear and to reduce pressure marks from furniture. Wool fibres may shed when new and during use, this is a characteristic of this product and is not a defect and should reduce with normal use and regular vacuuming.Before using any cleaning products on your rug, test on an inconspicuous area first to ensure it does not affect the colour. Clean spills immediately by blotting with a clean dry white cloth - do not rub as this may stain the fibres. Vacuum your rug regularly to remove everyday dirt, we recommend the use of a suction type vacuum cleaner as a rotating vacuum brush can cause damage to the pile surface.We recommend the use of an anti-slip mat beneath your rug to prevent it from slipping and sliding out of place.Latex is used on the back of this rug. Please do not leave babies or young children unsupervised on this rug.
Delivery, Returns & Refunds
Delivery
Sellers offer a range of delivery options, so you can choose the one that’s most convenient for you. Many sellers offer free delivery. You can always find the postage cost and estimated delivery date in a seller’s listing. You'll then be able to see a full list of delivery options during checkout. These can include: Express delivery, Standard delivery, Economy delivery, Click & Collect, Free local collection from seller.
Returns
Your options for returning an item vary depending on what you want to return, why you want to return it, and the seller's return policy. If the item is damaged or doesn't match the listing description, you can return it even if the seller's returns policy says they don't accept returns. If you've changed your mind and no longer want an item, you can still request a return, but the seller doesn't have to accept it. If the buyer changes their mind about a purchase and wants to return an item, they may need to pay return postage costs, depending on the seller's return policy. Sellers can provide a return postage address and additional return postage information for the buyer. Sellers pay for return postage if there's a problem with the item. For example, if the item doesn't match the listing description, is damaged or defective or is counterfeit. By law, customers in the European Union also have the right to cancel the purchase of an item within 14 days beginning from the day you receive, or a third party indicated by you (other than the carrier) receives, the last good ordered by you (if delivered separately). This applies to all products except for digital items (e.g. Digital Music) that are provided immediately to you with your acknowledgement, and other items such as video, DVD, audio, video games, Sex and Sensuality products and software products where the item has been unsealed.
Refunds
Sellers have to offer a refund for certain items only if they are faulty, such as: Personalised items and custom-made items, Perishable items, Newspapers and magazines, Unwrapped CDs DVDs and computer software. If you used your PayPal balance or bank account to fund the original payment, the refunded money will go back to your PayPal account balance. If you used a credit or debit card to fund the original payment, the refunded money will go back to your card. The seller will effect the refund within three working days but it may take up to 30 days for Paypal to process the transfer. For payments funded partially by a card and partially by your balance/bank, the money taken from your card will go back to your card and the remainder will return to your PayPal balance.